Before you start selling with Emmy, please take a moment to review our selling terms – it helps ensure a smooth and successful experience.

Selling with Emmy is easy:

• Choose the branded items you want to sell – clothes, shoes, bags, accessories
• Fill out the sales consignment – your contact information, how to receive your sales remittance and how to deliver your sales batch
• Carefully pack the products you are selling in durable and well-sealed packaging
• Deliver your items to Emmy

We take care of everything else! We inspect, price, photograph, and store your products, and we always account for sales revenue on the last business day of the month.

Check if your item’s brand is accepted by typing it in the [brand search] field under What can you sell on Emmy section. If not, you can suggest it by emailing our customer service at info@emmy.fi.

Items are listed for sale online or in-store only if we believe they’ll sell.

Sellable item must be:

• authentic and original
• intact, clean, and in good condition
• contemporary and in demand

We do not sell:

• underwear
• promotional or corporate-branded items
• fur products
• jewelry or watches

Pack the products neatly in a durable bag or cardboard box. Make sure the packaging is made of transport-resistant material and is well sealed.

Additional tips for packaging products for sale:

• Wash, iron, and fold clothes carefully
• Pack shoes in a bag or original box
• Place sunglasses in a protective case
• Include receipts and authenticity certificates if available

You can send your items to Emmy easily via:

• Emmy drop-off box
• Posti or Matkahuolto
• Budbee home pickup
• In-person at our Lohja processing center

The delivery selection for a sales batch is made on sales consignment. Detailed instructions will be sent to your email after filling out the sales consignment.

The products are available for sale in either the brick-and-mortar store or online store for a maximum of 6 months.

All items are inspected at our Lohja processing center to confirm that they are:

• from an accepted brand
• intact, clean, and in good condition
• authentic and contemporary

Products that are rejected during inspection but are still usable are sent for recycling to our domestic partner or donated to charity. Unusable items are recycled as textile waste.

You can request rejected items to be returned for a service fee of €15.90. The return selection for rejected products is made via sales order.

Emmy experts price items based on brand, condition, age, and trendiness. You may include price suggestions or receipts for original prices.

Track your sales in real-time on your Emmy seller account.

Sales reports will be published to your seller account for all months that your account has transactions. The reports will show a breakdown of all account transactions as well as images of your products for sale and those that have been sold.

Remittances are paid out once a month, on the last business day of the month, for sales completed in the previous month.

Choose to receive your earnings via:

• bank transfer
• Emmy gift card (+20% bonus)
• partner gift card (+10% bonus)
• charity donation

The products are available for sale in either the brick-and-mortar store or online store for a maximum of 6 months.

When the product sales period ends, you will receive a message in your email. You can then reorder the products you want from your own seller account within two weeks.

If you'd like to order unsold items back, a €12.90 service fee applies + shipping costs based on your selected delivery method.

Alternatively, you can pick them up from our Lohja product center. In that case, only €12.90 service fee applies.

If you do not want the items back, we forward them to a local resale partner. You’ll receive a €1 refund per item forwarded for resale.